How Cashless OPD Works

A Seamless Digital Healthcare Journey

Step 1 – TeleDoctor Consultation

You consult a BIMA Doctor via phone.

The doctor assesses your condition and recommends:

• Medicines
• Lab tests
• Specialist consultation (if required)

Step 2 – Prescription & Approval

All treatments are guided and approved by a qualified doctor, ensuring:

• No unnecessary tests
• No incorrect medication
• No non-professional advice

Step 3 – Cashless Fulfilment

✔ Medicines collected from partner pharmacies

✔ Lab tests done at partner laboratories

✔ Services provided as cashless, within your plan limits

Step 4 – Follow-Up Care

Doctors review lab results and provide follow-up guidance within 24–48 hours, ensuring proper recovery and continuity of care

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